Returns & Exchanges Policy

At peonlyshop, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery provided they are in their original, unused condition.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags and labels are still attached to the products.

• 3.
  Ship the Package

  Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once we receive and inspect your returned items, we will process your refund to the original payment method within 5-7 business days.